FAQ

Yes, in your profile you can change the account from carer to admin and vice versa by activating or deactivating the switch with the “carer” label. So you can have a “carer” account when you work as a carer for a family or are a family member who just wants to stay updated and an “admin” account if your client’s family members have not created an account or if you also manage a loved one.

If you are the one who assigns care shifts, books appointments, organizes expenses and generally manages the care of your loved one, then register as a manager and you can invite family members and caregivers to register to your account as a caregiver.

If you are a family member or friend who wants to help, then register as a carer and accept the admin’s invitation or invite the family member who will take care of the management.

If you are a carer hired by someone who already has an account as an Admin, register as a carer and accept their invitation or send the invitation to the admin to connect the accounts.

Carers Help is free to download and use but you can only access some features when the admin subscribes to the Premium Version for €12.99 a year. It is always free for carers.

You can download Carers Help on iOS and Android devices

Carers Help is a mobile application designed to make caring at home for a loved one a little easier, less stressful and more organised. It combines calendar sharing with other useful features including medication reminders, to-do lists, shifts scheduling, expenses management, and more!