Privacy policy.
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These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Data Collection
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Carers Help App Privacy Policy
This privacy policy governs your use of the software applications (“Application”) created by Carers Help Ltd.
What information does the Application obtain and how is it used?
User Provided Information
The Application obtains information you provide (ie., email address) when you register for an account and when you use the features of The Application. Registration with us is free. However, you can subscribe for a small annual fee to use some of the features offered by the Application.
We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.
Users may upload a photo for their profile if using the social section of the app but this is completely voluntary and not required.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Do third parties see and/or have access to information obtained by the Application?
Information that users directly input into The Application is not shared with any third parties unless there is a scenario that meets one of these conditions:
as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or to investigate fraud;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
if Carers Help Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
Information that is collected automatically may be shared with advertisers and third party advertising networks and analytics companies as described in the section below.
Automatic Data Collection and Advertising
We may work with analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Application which helps us keep the cost of the Application low. Advertisers and advertising networks use some of the information collected by the Application, including, but not limited to, the unique advertising ID of your mobile device. Data directly inputted by users (ie., periods, notes, email, account info, etc) is not shared with advertisers. Through our advertisement banners, we may provide links within this Application to other mobile/web sites from time to time. If you follow these links by clicking on an advertisement, you should use these sites in conjunction with their applicable user and privacy policies as their data practices fall outside the scope of this Privacy Policy. Further, we have no responsibility for or control over the information collected by any third party website and we are not responsible for the protection and privacy of any information which you may provide on such websites.
What are my opt-out rights?
There are multiple opt-out options for users of this Application:
Opt-out of all information collection by uninstalling the Application: You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Opt-out from the use of information to serve targeted advertising by advertisers and/or third party network advertisers: you may at any time take advantage of the Limit Ad Tracking features provided by the iOS and Android platforms by going to your main phone settings, under Privacy and/or Location Services.
Withdrawing Consent and Deleting Your Data
If you’d like us to delete User Provided Data that you have provided via the Application, you may delete your account and associated data by going to the app settings, account page, and select delete account. Please note that deleting your account also serves as withdrawing your consent for us to process your personal data. This will delete your account and associated data from our servers. Deleting the native app on your phone will also delete any app data your phone holds.
Online user backup files and account information are retained as long as you maintain an account with the Application.
Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
Children
We do not use the Application to knowingly solicit data from or market to children under the age of 13 (or under the age of 16 for individuals residing in the European Union). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at https://www.carershelp.com/contact. We will delete such information from our files within a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.